refund policy

Refund Policy

Due to the personalised nature of our products, all sales are final.

Every order is created specifically for you using the information you provide.

Because personalised digital products cannot be returned or resold, we do not offer refunds, exchanges or cancellations once work has begun.

If We Make a Mistake

If we make an error such as:

• Incorrect spelling
• Missing information you provided
• Technical problems with the delivered file

we will correct the issue at no additional cost.

If You Made a Mistake

Please review your information carefully before placing your order.

We cannot guarantee free changes where incorrect information was submitted by the customer.